Refund policy

RETURN POLICY

Within three (3) days after receiving the package, we will accept returns on eligible items. For more information on our return policy, read further below.

Your item must be returned unused and unworn with all tags still affixed and in its original packaging. A receipt or other form of purchase verification is also required. The returned item(s) must be in the same condition, with no "extras" (dustbag, box, lock, etc.) absent; therefore, please pack and secure the item with care. Ineligible for a refund if the item is not in the same condition as when it was purchased.

After an item has been purchased, LUXURYWISHPH is not responsible for any new damage or wear that may occur to the item. At LUXURYWISHPH, all of the items are previously owned, and because we are not a part of the manufacturing process, we are unable to honor any brand-specific warranties on any of the products.Although our staff has gone through extensive training in detecting signs of wear and damage, they are unable to predict how future use may affect an item. When defects are disclosed, we cannot accept returns. Refunds are not accepted for items that have minor defects or regular wear.

Due to the fact that we sell pre-owned bags, we are unable to accept returns or provide refunds on any purchases made in our Physical Store. The customer must ensure that they are getting what they paid for by inspecting the product's condition for any defects or damage prior to making a purchase. Once an item has left our facility, it cannot be returned for a refund or exchange; all sales are final.

NON RETURNABLE / EXCEMPTION

Pre-ordered handbags, shoes, and jewelry are not returnable. If you have any queries or problems concerning your order, please get in touch.

REFUND POLICY

Refunds are typically processed by LUXURYWISHPH within two to four business days after receipt, depending on the method that you choose for your refund (the original form of payment or a LUXURYWISHPH store credit gift card). Please be aware that returns and refunds are subject to approval before being processed.

Please get in touch with our admins for further information regarding the return shipping process. When we receive the item, it will be inspected to determine whether or not it satisfies the criteria outlined in our return policy before a refund is issued.